Job Title Work Based Learning (WBL) Assessor – Customer Service

• Support delivery and assessment of learning in specific curriculum area(s)
• Contribute to the completion, monitoring and maintenance of Individual Learning and Work Plans (ILWP) to reflect learners’ needs and progress
• Work in conjunction with stakeholders to ensure the learner is supported throughout their qualification.
• Work within the agreed Quality Management System and adhere to quality procedures and correct documentation
• Ensure that learner records are accurate and are maintained in line with data protection and agreed policies
• Ensure the safeguarding of learners
• Support the progression of learners in regard to Essential Skills targets
• Communicate effectively with Novus Cambria colleagues, learners, stakeholders and other departments across the establishment
• Comply with Health & Safety legislation, prison security requirements and agreed policies and procedures
• Participate in continual professional development activities to ensure skills and qualifications are in line with sector best practice.
  

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• Hold a minimum L3 qualification in relevant subject specific area Desirable
• Hold at least a level 2 qualification in Literacy and Numeracy Essential
• Hold, or commit to gain within 1 year, an appropriate Assessor qualification (TAQA 3, A1, or equivalent) Essential
• Hold an appropriate Internal Verifier qualification (TAQA 4, V1, or equivalent) Desirable
• Ability to speak fluent Welsh Desirable
• Subject to enhanced Disclosure and Barring Service (DBS) check Essential

• Up to date knowledge specific to vocational area Essential
• Knowledge of strategies and processes which support learning Essential
• Industry experience in the relevant subject area Essential
• Recent track record of effective assessing and/or delivering in subject specialism. Desirable
• Experience of working within a prison, further education or training setting Desirable

• Ability to deliver high quality, effective assessment that meets learner needs Essential
• Ability to fulfil delivery targets, KPIs and plans Essential
• Ability to produce accurate and timely reports Essential
• Ability to co-operate and share work with others, positive team working Essential
• Good communication skills, oral and written Essential
• Excellent time management skills Essential
• Organised and self-motivated with the ability to meet deadlines Essential
• Demonstrable professional approach and positive attitude Essential
• Able to deal with fluctuating workloads and maintain calm under pressure Essential
• Detail conscious, concerned for accuracy Essential
• Committed to continuous professional development Essential

• Releasing potential Essential
• Respect Essential
• Collaboration Essential
• Integrity Essential
• Sustainability Essential
• Accountability Essential

• To actively contribute to Novus Cambria’s commitment to safeguarding and promoting the well-being of learners and staff.
• To actively contribute to the principles of Equality and Diversity within the prison.
• To work flexibly as required.
• To carry out such training, re-training and updating as may be necessary to fulfil the requirements of the post.
• To ensure duties are carried out with full regard to Health & Safety legislation and to enable Novus Cambria to meet its objectives in providing a safe and healthy environment for all users.
• To demonstrate an empathy with the Welsh culture.
• To undertake other duties that Management may, from time to time, reasonably require, commensurate with the grade.