Your Individual Rights

The General Data Protection Regulation (GDPR) and Data Protection Act 2018 provides individuals with a number of rights in relation to their personal data. There are eight individual rights, which concern:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling

Individual Rights requests are usually free of charge and need to be responded to within one calendar month. A longer period and charge may be incurred if a request is particularly complex.

Requests should be made to our Data Protection office: dpo@ltegroup.co.uk. We may need to ask for additional information in order to process a request.

Accessing your information

Individuals have the right to access and receive a copy of their personal data, and other supplementary information. This is commonly referred to as a subject access request (SAR).

If you would like to make a request for a copy of the data held about you, you can submit a subject access request by any of the following methods:

  • By email: dpo@ltegroup.co.uk
  • By post: Data Protection Officer, Whitworth House, Ashton Old Road, Manchester M11 2WH

We aim to respond to subject access requests within the statutory response period of one calendar month. 

You can also instruct a representative to exercise your Individual Rights on your behalf. We will make every effort to verify the validity of any request made by a third party on your behalf.

Report a data protection incident

A data protection incident (personal data breach) is a breach of security that leads the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data.

If you suspect that a personal data incident has occurred, please contact the Data Protection office immediately: dpo@ltegroup.co.uk 

You should provide as much detail as you can, including:

  • Details of the incident
  • When it occurred
  • Where it occurred
  • Who was involved
  • How the incident may have happened
  • Any mitigating actions already taken

Privacy notices

Privacy Notice - Summary

Privacy Notice - Clients

Privacy Notice - Learners

Privacy Notice - Celebrating Learner Work

Disclosure Requests

To view information regarding disclosure requests and how we handle them, please select the link below:

Disclosure Requests

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

The table below explains the cookies we use and why.

Cookie Name Type Function Duration
YSC .youtube.com Advertisement Used to track the views of embedded videos on YouTube pages Session
VISITOR_INFO1_LIVE .youtube.com Advertisement Measure bandwidth that determines whether the user gets the new or old player interface 5 months, 27 days
_ga .novuscambria.ac.uk Analytics Calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. Stores information anonymously and assigns a randomly generated number to recognise unique visitors 2 years
_gid .novuscambria.ac.uk Analytics Stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include: number of visitors, their source, and the pages they visit anonymously. 1 day
CONSENT .youtube.com Analytics Register anonymous statistical data 2 years
cms_language www.novuscambria.ac.uk   Used for storing the language of the website Session
_gat .novuscambria.ac.uk Performance Installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. 1 minute

Records management

We have a Records Management Policy and Data Retention Schedule which outline how long we will retain your personal data for. The Schedule sets out the minimum amount of time that we need to keep records for. The recommendations set out here have been produced in consultation with the relevant departments and JISC, who provide guidance and retention schedules for information held in higher and further education institutions.

Our Policy and Schedule are available on request: dpo@ltegroup.co.uk 

Data Protection Policy

Our Data Protection Policy sets out how we process personal data in accordance with data protection legislation. You can view the policy below.

Data Protection Policy

Contact us

We have two, full-time Assistant Data Protection Officers, who can be contacted using the details below.

Data Protection
Whitworth House
Ashton Old Road
Manchester
M11 2WH

dpo@ltegroup.co.uk