1. Your Individual Rights
  2. Accessing your information
  3. Report a data protection incident
  4. Privacy Notice
  5. Cookies
  6. Records management
    1. Contact Us
    2. Freedom of Information
    3. Publication Scheme
  7. Contact Us

Your Individual Rights

The General Data Protection Regulation (GDPR) and Data Protection Act 2018 provides individuals with a number of rights in relation to their personal data. There are eight individual rights, which concern:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling

Individual Rights requests are usually free of charge and need to be responded to within one calendar month. A longer period and charge may be incurred if a request is particularly complex.

Requests to access any of the above rights should be made to our Data Protection office. We may need to ask for additional information in order to process a request:

  • By email:
  • By post: Data Protection Officer, Whitworth House, Ashton Old Road, Manchester M11 2WH

Accessing your information

Individuals have the right to access and receive a copy of their personal data, and other supplementary information. This is commonly referred to as a subject access request (SAR).

If you would like to make a request for a copy of the data held about you, you can submit a subject access request by any of the following methods:

  • By email:
  • By post: Data Protection Officer, Whitworth House, Ashton Old Road, Manchester M11 2WH

We aim to respond to subject access requests within the statutory response period of one calendar month.

Report a data protection incident

A data protection incident (personal data breach) is a breach of security that leads the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data.

If you suspect that a personal data incident has occurred, please contact the Data Protection office immediately.

You should provide as much detail as you can, including:

  • Details of the incident
  • When it occurred
  • Where it occurred
  • Who was involved
  • How the incident may have happened
  • Any mitigating actions already taken

Privacy Notice

Novus Cambria Privacy Notice Novus Cambria Privacy Notice Cymraeg


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

Cookie Name Type Function Duration
YSC Advertisement Used to track the views of embedded videos on YouTube pages Session
VISITOR_INFO1_LIVE Advertisement Measure bandwidth that determines whether the user gets the new or old player interface 5 months, 27 days
_ga Analytics Calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. Stores information anonymously and assigns a randomly generated number to recognise unique visitors 2 years
_gid Analytics Stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include: number of visitors, their source, and the pages they visit anonymously. 1 day
CONSENT Analytics Register anonymous statistical data 2 years
cms_language Used for storing the language of the website Session
_gat Performance Installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. 1 minute

Records management

We have a Records Management Policy and Data Retention Schedule which outline how long we will retain your personal data for. The Schedule sets out the minimum amount of time that we need to keep records for. The recommendations set out here have been produced in consultation with the relevant departments and JISC, who provide guidance and retention schedules for information held in higher and further education institutions.

Our Policy and Schedule are available on request.

Contact us

We have two, full-time Assistant Data Protection Officers, who can be contacted using the details below.

Data Protection
Whitworth House
Ashton Old Road
M11 2WH

Freedom of Information

The Freedom of Information Act (FOI) 2000 provides a right of access to information held by public authorities and sets out exemptions to that right of access. Novus Cambria is committed to promoting a culture of openness and accountability and has a duty to help you understand your rights and responsibilities under the FOI legislation and to explain how you can exercise those rights and fulfil your responsibilities.

How to obtain information about Novus Cambria:

  1. Check our Publication Scheme
  2. Check our website
  3. Check external sources for published information
  4. Submit a request for information:

Publication Scheme

A publication scheme is a requirement of the Freedom of Information Act (FOI) 2000. The Act promotes greater openness and accountability across the public sector by requiring public authorities to make information available proactively, through a publication scheme.

Publication Scheme
LTE Group Information Guide
LTE Group Procurment Profile & Supplier Managment

Under the FOI, public authorities must produce a Publication Scheme describing:

  • the information they will publish
  • the format in which the information will be published
  • whether or not the information is available free of charge

The Publication Scheme is available to download below, it is not an exhaustive list of information held by us. It does, however, describe the types of information that are routinely available and facilitates access to that information.

Our Scheme follows the model Publication Scheme produced for Further Education Colleges by the Information Commission's office.

The publication scheme is a guide to the information we make available to the public as part of our normal business activities. The information covered is included in the following classes:

  • Who we are and what we do
  • What we spend and how we spend it
  • What our priorities are and how we are doing
  • How we make decisions
  • Lists and registers
  • The services we offer

The Scheme is not a list of actual publications, because these will change as new material is published or existing material revised. It is, however, our commitment to make available the information described.

Accessing information covered by the Publication Scheme

To request information available through our publication scheme, please email or write to:

Data Protection (FOI)
Whitworth House
Ashton Old Road
M11 2WH

Where possible we intend to progressively publish all documents covered by the Scheme in electronic format via our website although at present most documents are available in hard copy only.

What about information not covered by the Publication Scheme?

From 1 January 2005 you have the right, under the FOI, to request any information held by a public authority, which it has not already made available through its publication scheme.

Requests should be made in writing to: and, in general, public authorities will have 20 working days to respond. They may charge a fee, which will be calculated according to Fees Regulations. They will not be required to release information to which an exemption in the Act legitimately applies. However, public authorities may be required to explain to the applicant why they are not releasing information and they may also have to justify this to the Information Commissioner.

Contact us

It is important that this publication scheme meets your needs. If you find the scheme difficult to understand, please let us know. We also welcome suggestions as to how our scheme might be improved. Any questions, comments or complaints about this scheme should be sent in writing to the email or postal address below:

Company Secretary and General Counsel
Whitworth House
Ashton Old Road
M11 2WH

If we are unable to resolve any complaint, you have the right to complain to the Information Commissioner, the independent body who oversees the Freedom of Information Act:

Information Commissioner’s Office – Wales
2nd Floor, Churchill House
Churchill Way
CF10 2HH

0330 414 6421